FAQ

Yes, we understand that weekends can be more convenient for many of our customers, so we offer flexible scheduling options that include weekends. Whether you need to move on a Saturday or Sunday, our team is here to accommodate your schedule and ensure a smooth transition to your new home. 

Our weekend availability allows you to plan your move around your busy schedule and ensures that you have the support you need when you need it. Just let us know your preferred moving dates, and we'll work with you to make it happen.

To prepare for a residential move, start by decluttering and organizing your belongings. Sort through items to determine what you want to keep, donate, or discard. This process can help reduce the number of items you need to move, making the process more efficient and cost-effective. 

Additionally, create a packing plan and gather necessary packing supplies. Label boxes clearly to indicate the contents and destination rooms in your new home. Notify relevant parties, such as utility companies and change of address services, and make arrangements for any necessary storage or transportation of large items.

Yes, you have the option to pack your own belongings before the move. However, if you prefer, we offer professional packing services to ensure your items are packed safely and securely. 

Our professional packers use high-quality materials and techniques to protect your belongings during transit. Whether you choose to pack yourself or use our packing services, we are here to accommodate your needs and make your moving experience as smooth as possible.

To ensure the safety of fragile items during packing, we employ a meticulous approach. Our team uses high-quality, specialized packing materials such as bubble wrap, packing paper, and sturdy boxes. Fragile items are carefully wrapped and cushioned to protect them from impact during transport. 

Additionally, our experienced packers are trained in proper handling techniques to minimize the risk of damage. We also label boxes containing fragile items clearly, ensuring they are handled with care throughout the moving process. These measures are part of our commitment to ensuring your fragile items arrive safely at your new location.

Yes, we offer comprehensive unpacking services as part of our moving package. Our professional team will carefully unpack your belongings, placing items in their designated rooms according to your instructions. We'll also assist in assembling furniture and arranging items to your liking, ensuring a smooth and stress-free transition into your new space. 

Our goal is to help you settle in quickly and comfortably, so you can start enjoying your new home right away. Let us take care of the unpacking so you can focus on getting acquainted with your new surroundings.

The cost of a long-distance move is determined by several factors, including the distance between your current and new location, the size and weight of your belongings, and any additional services you require, such as packing or storage. 

Factors like the time of year, accessibility of your locations, and special handling requirements can also affect the cost. Our team will assess these factors and provide you with a detailed, customized quote that outlines all the costs involved, ensuring transparency and accuracy in pricing for your long-distance move.

If you're moving more than 400 miles, it's considered a long-distance move. Long-distance moves are typically more complex than local moves because there are more steps involved, such as packing, transport, delivery, and unpacking. You'll also need to plan for things like food and lodging along the way. 

The good news is that there are plenty of resources available to help you plan and execute a successful long-distance move. Start by giving us a call to get a free quote! We will help take care of all your long-distance moving needs, ensuring a smooth and stress-free relocation experience.

Moving homes is a significant undertaking, and ensuring the safety of your belongings is paramount. Along with perishables, flammable, and combustible materials, it's crucial to avoid packing valuable or sentimental items, such as jewellery or important documents, in boxes that will be transported with the rest of your belongings. 

Fragile items like glassware, artwork, and electronics should be packed with extra padding to prevent damage. Lastly, items that are illegal or prohibited by law, such as firearms or certain medications, should not be packed for the move.

It's advisable to book your moving services as far in advance as possible to ensure availability, especially during peak moving seasons. We recommend booking at least 2-4 weeks in advance to secure your preferred moving date and time. 

However, we understand that moving plans can change, so we strive to accommodate last-minute bookings whenever possible. Contact us to discuss your specific moving needs and schedule. Our team will work with you to find the best solution for your moving needs, whether you need to book well in advance or have a last-minute request.

Yes, we provide free quotes for all our services. Simply contact us with details about your move, such as the size of your home, the distance of the move, and any specific requirements you may have. 

Our team will then assess your needs and provide you with a detailed quote outlining the cost of the move. This quote will include all relevant fees and charges, ensuring transparency and accuracy in our pricing. We strive to offer competitive rates and exceptional service, making your move as smooth and stress-free as possible.

We proudly provide our comprehensive residential moving services to various locations in Western Canada, including Alberta, British Columbia, and Saskatchewan. 

Whether you're moving within these provinces or planning a cross-border relocation, our dedicated team of professional movers is committed to ensuring a smooth and stress-free experience for you and your family. Check out our service areas.